Skip to content


firstpoint is the first point of contact for all students’ enquiries. We can provide information, advice and guidance on accommodation, fees and finance, registration, ID cards, disability support, student support and wellbeing, module choice, international student issues, purchasing a bus pass or car parking permit; in fact anything to do with student life at Worcester!

Based in the Peirson Study and Guidance Centre on St Johns Campus, firstpoint Advisers will be able to resolve the majority of enquiries, but can also refer students on to colleagues with specific expertise, or make appointments with specialist services, such as Counselling and Mental Health, when necessary.

Confidential consulting spaces are available, so you can discuss more sensitive issues in confidence.

Also in firstpoint you can meet with our Careers and Employability team, who can help you to find part-time work which will fit round your study commitments, develop your career plans, and enhance your employability. In addition, you will find information on our Study Abroad programme, which offers you the opportunity to spend time studying overseas, and details of study skills workshops and materials to help you succeed in your chosen course.

Opening hours

firstpoint is open from 8.30am to 5.30pm Monday to Friday.

Contact us

If you are looking for information, advice or guidance on anything relating to life as a student at the University of Worcester, call in to talk to us at any time during opening hours, or alternatively, email or telephone 01905 542551.

Welcome to firstpoint

An introduction to the various services offered through firstpoint